frequently asked questions
Can I remove any arrangements from the base collection?
You cannot remove any individual items from the base collection, but we can adjust a specific arrangement so that it’s usable for you. For example, if you have 3 bridesmaids (collections come with 4 bouquets) we can make the 4th bouquet into a table arrangement using the same allocated recipe for the bouquet. That one table arrangement will look a little different than the other table centerpieces because the recipes for a bouquet and table centerpiece are slightly different, but you can then use that item at your event. There is no fee to change one arrangement into another such as changing a bouquet into a table centerpiece; we just want you to have usable items. We understand that not every event has a set amount of people, or tables, or anything else!
Can I change the colors of any blooms in the designs?
What if I have more than one flower girl in my wedding?
We will provide you with 1 bag of petals in your collection. This is enough for a larger basket (appropriately sized for a small child to carry) but could easily be broken up into smaller baskets if you have more little ones included in your big day.
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In some of the designs we may be able to swap out colors and leave the type of bloom the same (like a rose in a different color, for example). This is handled on a case by case basis as it depends on the time of year, exact blooms in question, supply and demand and pricing of that color for that time of the year (red roses are expensive near Valentine’s Day) and other specifics. Administrative fees would be billed to you at the rate of $125 change order fee. This fee is in place because these designs are built with efficiency in mind. Changes require administrative time and these collections are built to decrease needed administrative tasks. If you are looking for a customized look including an in-depth conversation or consult to discuss your needs, designs, color usage, enhancing the architectural features of your venue, etc. then you may be a great fit for our Kim Moody Design line of florals; a personalized approach to wedding florals. Most Kim Moody Design Floral clients have a starting spending plan of $3000
Can I omit or change any specific blooms in the designs?
In some of the designs, the math in the recipes will allow us to swap out one bloom for another bloom (like switching out a rose for a carnation, as an example). This is handled on a case by case basis as it depends on the time of year, exact blooms in question, and other specifics. Administrative fees would be billed to you at the rate of $125 change order fee. This fee is in place because these designs are built with efficiency in mind. Changes require administrative time and these collections are built to decrease needed administrative tasks. If you are looking for a customized look including an in-depth conversation or consult to discuss your needs, designs, color usage, etc. then you may be a great fit for our Kim Moody Design line of florals; a customized approach to wedding florals.
I would like some boutonniere for my ring bearers, can I add those?
You definitely can! You can order additional boutonnieres and use them for whomever you would like. The recipe and size will be exactly the same as the other men’s boutonnieres so that we don’t spend administrative time on making recipe changes. You can add on certain items on the order form at KMDCollections.com.
I really wanted some ceremony flowers, or a floral arch, or something “wow” for the ceremony. Can I add that?
If you are looking for a custom piece like an installation, garland, aisle flowers, end of aisle flowers, arbor or something “wow” you would be a great fit for our Kim Moody Design Florals! Our main floral studio specializes in really talking through your design and coming up with color and texture combinations that really fit you and your event. Installations and custom pieces take a lot of thought, design, logistical planning, communication with the venue, day-of contact, and other logistics so it’s not as simple as just “adding it on”. Those customized pieces are a labor of love. We LOVE doing them and having fun with designs and installations, so talk to us about working with our floral studio!
How do I get my flowers?
All orders currently include pickup at either of our locations but delivery is available (more details are on the ordering form). Pickup can take place the day before or day of your event at either our Richmond office or Blackstone Studio. Delivery to one location within 60 miles of our Blackstone Studio is available for $295. Delivery outside of that area is .68 cents per mile. In order to accommodate multiple deliveries in a day, your delivery must be to only 1 location.
At this time, we are not able to accommodate that for KMD Collections orders. In order to schedule multiple deliveries in a day, we are able to drop off to only one location, which could be where you are getting ready, your ceremony space or your reception space.
Can I have flowers dropped off to more than one location?
Will you deliver outside of the mileage radius specified?
Yes, we can. There is a fee of .68 cents per mile outside of our 60 mile delivery radius.
We sure can! The collections currently do not include any votives or candles of any kind. We built the collections so you don’t have anything to return to us after the wedding, and you can be done with running wedding errands. We have a huge Rental Department with 350,000+ pieces of decor inventory and you are welcome to rent them if the items are available on your event date. Check out our rental inventory on our website (only about 25% of what we own is on the website) to see what we have, or email us if you are looking for something in particular. We have chargers, lanterns, clear votive holders, many styles of mercury glass votive holders, cylinder vases, fabrics, table numbers, you name it we probably own it! You can email us at firstname.lastname@example.org to set up a call or a meeting to add these items to your order.
Can you provide candles and votive holders for the tables, too?
When is the latest I can place my order?
As with most things, the more time we have, the better. Within three (3) weeks of your event is when we would be comfortable accepting an order. Sometimes we can take an order for an event with as little as two (2) weeks notice (with payment due in full at the time of ordering) but we have to connect with our floral wholesaler to ensure we can get blooms in on time.
No items included in the collections need to be returned; however, if you choose to rent any decor items from our rental department, those will need to be returned to us by the Tuesday after your event to either our Richmond office or Blackstone Studios.
Do I have to return any items after the wedding?
A huge thank you goes to Jenny McQueen for spending the day with us and putting up with our eye for detail as we styled and adjusted each detail for the photos. Jenny is amazing, thank you!